Olive Garden
can't get no respect, it seems;
In
a nearly 300-page treatise on what's wrong with Olive Garden and its
management, investor Starboard Value suggests the Italian restaurant
chain is being reckless with its unlimited breadsticks. The hedge fund
notes the chain's official policy is to bring out one breadstick per
customer at a time, plus an extra for the table.
But
Starboard says servers bring out more than that, leading to waste — and
cold breadsticks. Starboard notes that it isn't pushing for an end to
unlimited breadsticks, just more control in how they're doled out.
Also,
nuts to the soup (and the pasta, the salads...);
Among
Starboard's other complaints were Olive Garden's failure to salt the
water used to boil its pasta, noting that "If you were to google 'how to
cook pasta,' the first step of Pasta 101 is to salt the water."
It
also criticized Olive Garden's liberal use of salad dressing, offerings
such as fried lasagna and the Italiano Burger that aren't "authentic
Italian" and even the length of the asparagus it serves. Rather than
making its soups from scratch, Starboard said Olive Garden should save
money and improve consistency by using an outside supplier for
the bases.
Why you couldn't get Starboard Value to take over Olive Garden if you paid them.
Olive Garden should bring in Chef Ramsey. I'd watch that.
ReplyDelete